Tech Support

Donation-based tech support is available on Sundays from 1:00 p.m. – 5:00 p.m. , Fridays from 3:00 p.m. – 7:00 p.m.,  and Saturdays from 9:00 a.m. – 1:00 p.m. at Free I.T. Athens.

We currently do not offer tech support on Wednesdays. Find out why in our blog post, “Changes in Free I.T. Athens Tech Support.”

NON-PROFIT ORGANIZATIONS AND COMMUNITY GROUPS

We offer donation-based tech support and consulting services for non-profit organizations and community groups. We are particularly interested in helping organizations set up public computer labs and wireless networks. Contact us at support@freeitathens.org with your needs to see how we can help.

INDIVIDUALS

We offer donation-based technical support to individuals.  This includes the installation and troubleshooting of hardware and free software.

We generally will not work on problems involving non-free software (e.g. Microsoft Windows or Apple Mac OS). However, for a minimum $10.00 donation we will run a basic diagnosis on your ailing Windows or Mac machine and advise possible solutions.

We don’t offer virus/malware/ransomware/spyware removal services, but we can give you advice on how to solve and prevent these problems.

We do not offer home-visit or drop-off tech support. You must bring your computer to the Free I.T. Athens work space and stay with the device for the duration of the support session. It’s a great opportunity to learn!

Donations are not required (except where mentioned above), but are very much appreciated when given.

For help please contact contact@freeitathens.org.

Promoting Technology Re-use and Free Software Since 2005